Privacy Policy

This Privacy Policy explains how Ben Mowll collects, uses, and protects your personal data when you visit this website, make a purchase, or contact us.

We are committed to handling your personal information responsibly and in accordance with UK data protection law.

What Personal Data We Collect

We may collect and process the following information:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment information (processed securely by third-party payment providers — we do not store card details)

  • Order history

  • Any correspondence you send to us

  • Website usage data (such as IP address, browser type, and pages visited)

How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Deliver artwork to you

  • Communicate with you about your purchase or enquiry

  • Provide customer support

  • Comply with legal and accounting obligations

  • Improve our website and services

  • Send occasional marketing emails where permitted by law

Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to fulfil your order and deliver goods

  • Legal obligation – for tax and accounting records

  • Legitimate interests – to operate and improve our business, prevent fraud, and respond to enquiries

  • Consent – where required for marketing communications (you can withdraw consent at any time)

Marketing Emails

If you purchase from us or contact us, we may occasionally send you emails about similar artwork, exhibitions, or studio updates.

You can opt out at any time by:

We will never sell your data or send spam.

Sharing Your Data

We only share your personal data where necessary, including with:

  • Payment processors

  • Delivery and courier services

  • Website hosting and ecommerce providers

  • Professional advisers (such as accountants), where legally required

All third parties are required to handle your data securely and lawfully.

International Transfers

If your data is transferred outside the UK (for example, via website hosting or email services), we ensure appropriate safeguards are in place to protect your information.

How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Order and transaction data: typically 6 years for legal and accounting purposes

  • Marketing data: until you opt out

  • Enquiry correspondence: as long as needed to respond and follow up

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us at mowllstudio@gmail.com.

Cookies

This website uses cookies to ensure it functions properly and to understand how visitors use the site.

Cookies may be used to:

  • Enable core website functionality

  • Analyse website traffic and performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website works.

Data Security

We take reasonable steps to protect your personal data using appropriate technical and organisational measures. While no system can be completely secure, we work to keep your information safe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will apply from the date of publication.

Who We Are & How to Contact Us

This website is operated by Ben Mowll, a UK sole trader.

For the purposes of UK data protection law, we are the data controller of your personal information.

Contact details:
Email: mowllstudio@gmail.com
Phone: 07803 172020
Address: Rutley Court, The Street, Patrixbourne, Kent CT4 5DA United Kingdom